Capabilities Assessment Processes

Capabilities - What's New?

Capabilities Analysis

CBS - Components

COMPASS CAPS - A COMMON HR CURRENCY FOR:

* SKILLS AUDIT * GAP ANALYSIS * TRAINING AND DEVELOPMENT NEEDS * CAREER PLANNING

* PERFORMANCE APPRAISAL CRITERIA *
* ROSTERING ASSIGNMENT CRITERIA *
* POSITION DESCRIPTIONS * CANDIDATE PROFILES *
* RECRUITMENT CRITERIA *
* SELECTION CRITERIA *

* WORKFORCE PLANNING * SUCCESSION PLANNING

Recognising the potential of staff — the combination of their aptitudes, knowledge, qualification, experience, attitude, physical and psychological attributes — needs to be part and parcel of everyday life in HR.

Nowadays, most enterprises have HR professionals defining position descriptions [PDs] and specifying candidate profiles for the key roles and positions within their organisation. But up till now, there hasn't been an easy way of identifying the people who would be the best fit.

COMPASS CAPABILITIES has what it takes. The system brings together in one place everything you need to identify the capabilities the enterprise needs, what skills reside where, and whether there are shortfalls. At the level of the individual, COMPASS CAPABILITIES captures the capabilities of each member of staff, and shows any gap or development need when compared with a particular candidate profile. It helps you recruit and select the right people, mentor, discipline, career plan, succession plan ... and even outplace staff when appropriate. Assessment, training, development and appraisal can now be timed more appropriately and targetted in the right areas. This all adds up to better retention rates of those most suitable.

CBS lets you drive all your HR decisions from the one, up-to-date set of relevant data, consistently measured by the common currency of Capabilities. Having COMPASS CAPABILITIES at your fingertips not only enhances most employee relations and human resource processes, but provides the missing link in the feedback loop for both enterprise and individual.

HUMAN RESOURCE PROCESSES

Skills Audit
COMPASS CAPABILITIES comes pre-loaded with capabilities data relevant to your industry. This gets your skills audit off to a quick start. Of course, CBS lets you capture enterprise-specific Capabilities whenever they're needed.

The first step is to nominate the main positions and roles that are critical to your business success. You click on a key capability, choose the people who have it, and before you know it you have a powerful capabilities database ready and waiting to tell you how well equipped your business is to meet customer needs and future challenges. You can even see at a glance what your training and recruitment needs are going to be.

Best Fit
COMPASS CAPABILITIES lets you find those staff who fit your requirements, and if there's no-one exactly right, you can find those that best fit, ranked according to your own criteria. This is exactly what you need to find the best person for a job, assignment or committee appointment.

Gap Analysis
Once you have identified the mission critical person capabilities, you are in a position to run CBS Gap Analysis. At the touch of a button, CBS identifies the gap between a person's capabilities and the needs of the Role or Position. COMPASS CAPABILITIES can tell you what can be addressed by specific training and what can't. You are then clear on what skills and other attributes you need to recruit.

You can do all this in real-time or use a more short, medium or long-term planning approach.

Training and Development
Some businesses fail to understand what capabilities are needed to meet customer expectations. What sort of image should they present? How should they behave and act? What do they need to know?

COMPASS CAPABILITIES helps you assess skill gaps and training and development needs. Getting the most from your training dollar requires much more than just a good training course. It needs a proper analysis of who needs what training, when and a thorough follow up program to ensure staff get to put what they've learnt into practice for an adequate period straight after they've attended training.

This is where CBS excels. Staff can be rostered onto training, then straight onto an assignment that will give them the practical experience necessary to consolidate that learning. Training is targetted at the right people, at the right time. You not only stop wasting inefficient and ineffective training effort, but you also save on precious staff time which could otherwise be more productive, AND you can re-allocate the training opportunities to where they are really needed.

In addition, when deployed with appropriate Assessment Centre methods, CBS can assist in evaluating the success of training and development activities, and "close the loop" by measuring on the job performance, supporting proper staff appraisals and review, and then identifying remedial training requirements.

Rostering Assignment Criteria
CBS can roster staff to work on assignments that need their particular set of skills and abilities.

Staff can be recognised as having certain person capabilities or be given whole role accreditations. So when COMPASS CAPABILITIES is used in conjunction with COMPASS ROSTERS, the rostering engines use your Capabilities data to find the best staff for each assignment.

Performance Appraisal Criteria
With COMPASS CAPABILITIES your managers and supervisors are clear about what is required of each individual staff member. They can see the specific performance appraisal criteria that they need to apply, then focus their efforts on giving clear and timely feedback to staff.

Both staff and management have a clear understanding of performance expectations. Because appraisals are fast and easy, they can be undertaken more regularly and effectively.

Workforce Planning
CBS helps with: identifying proper staffing levels; career planning; succession planning; and many of the issues that need to be dealt with when planning the shape of the workforce.

In addition, CBS supports managers as the enterprise goes through change, especially those that affect staff skill requirements. Each change can be followed through into Capability identification and CBS Gap Analysis easily identifies the re-training and recruitment needs and redundancy issues.

Recruitment and Selection Criteria
Recruitment and selection becomes a more streamlined process when Position Descriptions are based on Capabilities. Less likelihood of "hit and miss" selections, less need for managers to personally handle the endless array of recruitment interviews … more time for your managers to focus on the business!

Forming teams, committees, and selecting individuals to be involved in project activities is made easy with COMPASS CAPABILITIES.

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