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COMPASS ISSUES  

* ISSUE IDENTIFICATION & CLARIFICATION *
* TERMINOLOGY DEFINITION/GLOSSARY *

* INFORMATION SHARING & COMMUNICATIONS CONTROL *

* BUSINESS PLANNING, GOALS, PROBLEM SOLVING *
* MEETING / PRESENTATION / PROJECT FACILITATION & SUPPORT *

* CASE FILE MANAGEMENT *

COMPASS ISSUES

How good are your managers at handling business issues? Do they surprise you in the way they seem to recognise potential risks and opportunities well before they are in the public domain? Can you trust them to make the right decisions, then get the job done and report back, keeping you fully informed, poignantly and succinctly? Or does your team find it hard to identify, capture, communicate and control those things that really matter?

COMPASS ISSUES adds a new dimension to dealing with key issues. It helps you capture everything that's relevant, bit by bit, as and when you find it! And it keeps those bits tied together so you can see the whole picture at a glance or in as much detail as you like. It is the latest way of getting your team focussed and staying focussed. It improves clarity, it facilitates communication at all levels and it makes problem solving more effective and more efficient. And when you're ready ... COMPASS ISSUES is fully integrated into the Compass Business Suite ... a new way of (business) life.

The Interactive CORRIDOR™
CBS CORRIDOR™ is the user's gateway to important issues ... whether they are past, current or future. The CORRIDOR™ makes each item available to just the right people at just the right time. It gives you all the control. All you have to do is enter an item (mission, goals, intentions, tasks, decisions, etc.) and choose the view and edit rights. You can be very targetted in your communications (specifically what is to be said, to whom and when).

The CORRIDOR™ holds all types of information, terminology, plans, schedules, outcome results, notes for file and staff data. Each type of CORRIDOR™ item is precisely structured to make it easier to think about and record. And you can link all the related pieces together. Multi-threaded cataloguing and retrieval is a breeze.

Case File Technology
Keep your files electronically! And CBS is the perfect place to put them. You can get complete histories, current matters, future references and plans ... all types of files: case files, personnel files, contract negotiations, project files, product development, customer service matters, log reports, OH&S, disciplinary matters, court proceedings, investigations, risk management, etc., etc.

No more hours of searching for the right papers or lost records. Everything's indexed, at your fingertips. It's quick, easy and inexpensive.

SECA Tools
Ever wanted a quick way of creating, administering and storing staff surveys? CBS provides special tools for all your staff and market surveys, recruitment evaluations, product reviews, detailed checklists, and staff skill assessments. This fantastic set of tools is great for time-strapped management, who need to find out more about what's really happening out there, but who can't find the time to think of the questions and how to phrase them, let alone compile all the results.

Meeting Reporting Facility
What good is information if you can't assemble it all in time for your meetings and presentations?

CBS lets you deal with real-time information, right there in your meeting. It also makes it easy to get your act together, in a hurry!

MANAGEMENT FUNCTIONS

Issue Identification & Clarification
COMPASS ISSUES takes advantage of the fact that as people document their directions and decisions, the real issues always seem to emerge. And as each manager checks and updates their plans and tasklists, they can decide exactly when to share them with their colleagues or put them into the public domain. In this way, other members of the team can help to clarify the issue or peer review your work.

CBS helps you think through the various aspects and implications of each issue and the next steps that need to be taken. Its unique design provides a highly structured framework for documentation and communication, but a very flexible means of accessing all the information that's relevant.

Terminology Definition / Glossary
Doesn't it waste time when people are at cross-purposes? Different meanings of words and terminology are fertile ground for ambiguity and obfuscation. With CBS, terms, products, processes, policies or anything else can be readily defined in just the way the business needs. Communication depends on clarity, and clarity depends on terminology.

Information Sharing & Communications Control
Users can share information with the right people, at the right time. Each record can be owned, viewed and modified, by a person, employee, organisation unit, role, position or some combination of these. A whole group may be given access through their security clearance level. CORRIDOR™ flexibility helps the user set this precise yet robust data security in place.

Business Planning, Goals, Problem Solving
... Business planning has never been easier. You can record all your plans, vision, values, goals, intentions, tasklists, coordination activities, etc. from your own PC, over the web, or via your assistant. Everything's safe, secure and as private and confidential as you want to keep it.

Meeting / Presentation / Project Facilitation & Support
Compass helps users think through the information they need for agenda and presentations. Users have access to relevant information at their fingertips throughout the meeting. Detailed wording of things like mission statements, press releases or communiques can be worked on collaboratively or in session. Different versions of wording can be recorded so there can be proper debate and consideration on important matters.

Case File Management
CBS increases collaboration and reduces time spent in information gathering, especially when staff are working on an important or urgent case together. An exact history of events is clear and readily accessible.

For SME's or Corporate Enterprises, we can arrange a personalised demonstration of CBS software. Once your functional needs have been agreed, CBS can be installed on your enterprise LAN or WAN for an obligation-free trial period. So if you would like to arrange a demo, please register your interest now.