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Key Benefits of CBS

PLAN * ORGANIZE * CONTROL

Compass Business Suite (CBS) is integrated software that helps managers plan, organize and control business activities across the enterprise.

CBS adds value in the long-term, medium-term, and short-term by controlling all types of enterprise activity: strategic, tactical, and operational. It is an ENTERPRISE ACTIVITY MANAGEMENT system (EAM) that facilitates Business Planning, Organization Structure Design & Development, Skills Audit, and Capability Analysis as well as Operational Processes such as Case Management, Surveys, Tagging & Targetted Communications or Productivity Rostering.

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CHANGE MANAGEMENT OUTCOMES

Not only does it support business activity, CBS also supports the actual process of change management, especially in the areas of organizational restructuring and business process re-engineering.

The product has been designed with the following outcomes in mind:
• alignment of purpose and intent of all areas of the enterprise
• empowerment of all staff members of the enterprise to focus on agreed business outcomes
• optimal use of key resources and capabilities within an enterprise
• facilitation of communication between management and staff within the enterprise
• accountability of all staff members within the organization.

PRACTICAL AND EFFECTIVE YET ELEGANTLY ENGINEERED

Compass Business Suite is the result of 5 tough years of IT development. It was designed by close-knit teams of management consultants, organizational psychologists, methods engineers, and computer systems developers all working to one set of overarching design principles. CBS contains the methodology and know-how gained over 20 years of consulting.

SUPERIOR CONTROL

The software controls staff activity and communications right across the Marketing, Operations and Human Resources Departments. It maintains the Corporate Memory better than anything else, and keeps the Organizational Policies and Responsibilities and the Business Processes and Procedures firmly in place across the enterprise.

The main Application Modules of CBS are:
• The CORRIDOR™ [a repository of business management issues and operational intent] which serves as an excellent two-way communication platform between all levels of management, operational teams and individual staff members.
• OD WORKBENCH [a database for capturing the definition of the brands, products, units, positions, service areas, roles, responsibilities, capabilities of the business] which serves as a coordination planning platform for skills audit, career planning, succession planning, recruitment, assessment centre, training & development, performance review and management, selection, promotion, and other HR activities.
• PEOPLE, CONTACTS AND TAGGING [a unique way of capturing attributes of people], which provdies a boost for marketing, communication and coordination.
• WORKFLOW AND FILES MANAGEMENT [a special way of handling processes, projects and case management activities], which keeps relevant information on hand, up to date and confidential at all times. It enables people to work collaboratively and shares the workload fairly across the whole team
• SUPERMAN and SUPERMAN PLUS [a basic process controller (or its advanced cousin) for highly efficient scheduling of work requirements or appointments and real-time rostering of operational staff, projects, committees ... even records timesheets and staff performance appraisals electronically].

Our management navigation consoles provides quick, easy access to the exact information each manager or supervisor needs to have at their fingertips.

PROFESSIONAL SUPPORT

Compass Commercial Worldwide (CCWW) and its partners, also offer basic or advanced levels of staged roll-out project management, user training and technical support for all CBS implementations whether in-house or asp.

Compass Commercial associates include management consultancy firms [some of whom were closely involved in designing the CBS software] that provide facilitiation and strategic guidance in the areas of business direction, organizational design and business process restructuring.

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