About CBS Section [S9] Background Info CBS License Agreement Background Info How CBS Works for You Requests, Inquiries & Complaints Handling How CBS Works for You Surveys and Tagging How CBS Works for You CBS Help TOC CBS Help User Tips & Info CBS Help - Sign-On CBS Help - People & LEs CBS Help - People [v2.2.11] CBS Help - Capabilities CBS Help - Perf Mgt CBS Help - Rostering CBS Help - Customer Service CBS Help - RICH CBS Help - Customer Service Officer CBS Help - Responsible Officer CBS Help - Actioning Officer CBS Help - Case Manager CBS Help - Pool Member CBS Help - RICH System Administration CBS Help - Customer Service Manager CBS Help - Assets & Facilities CBS Help - Scheduling Work CBS Help - User Tips: Scheduling Jobs/Work CBS Help - Scheduling Settings CBS Help - Scheduling Preventative Maintenance CBS Help - Scheduling Repairs CBS Help - Scheduling Project & Ops Work CBS Help - WO & Job Completion About CBS Story In the beginning... Evolution of the Idea Evolution of the Idea About CBS Story Evolution of the Idea About CBS Story In the beginning... Evolution of the Idea About Compass Website Getting the Most from the Compass Website About Compass Website Getting the Most from the Compass Website About Compass Website Getting the Most from the Compass Website About Us Section [S32] About Compass Philosophy Vision A Universal Business Language About Compass Commercial Compass History Compass at Present Future of Compass Commercial About Compass Commercial Australia Staff Profiles Management Profiles Organizational Development Consultant Profiles System Developer Profiles Help Desk Staff Profiles Compass Commercial Offices Australia Implementation Partners in Australia CC - 01 Home - Entry Points Section [S28] CC - 22 Show - Benefits Section [S10] Key Benefits of CBS [Tour] Business Planning & Records Productivity Rostering Skills Audit Key Benefits of CBS [Tour] Productivity Rostering Skills Audit Business Planning & Records Key Benefits of CBS [Tour] Skills Audit Business Planning & Records Productivity Rostering Key Benefits of CBS [Tour] Enhanced CBS Business Functions Business Planning Enhanced CBS Business Functions Organization Devt Enhanced CBS Business Functions HR Enhanced CBS Business Functions Training & Development Function Enhanced CBS Business Functions Marketing Enhanced CBS Business Functions Operations Enhanced CBS Business Functions CBS Strategies Leveraging from Satisfied People Balanced Performance / People Culture Clarity, Confidence and Satisfaction CC - 22 Show - Briefs Section [S14] CEO Executive Brief Compass Briefs Marketing Executive Brief Compass Briefs Staff Member Brief Compass Briefs Senior Executives Brief Compass Briefs HR Executive Brief Compass Briefs Media Brief Compass Briefs CC - 22 Show - Guided Tours Section [S11] What is CBS? Key Benefits of CBS [Tour] How does CBS deliver? Implementation/ Consultancy/ Support [Tour] Implementation Services Products & Services Tour (Intro) Products Tour COMPASS ROSTERS COMPASS CAPABILITIES COMPASS ISSUES Corporate Info Tour Compass History Compass at Present Implementation Implementation Support Implementation Planning CC - 22 Show - What's In It For Me? Section [S18] WIIFM? [Benefits] WIIFM CBS Users - Executive Management WIIFM Wrap Up WIIFM CBS Users - Staff WIIFM Wrap Up WIIFM CBS Users - Other Stakeholders WIIFM Wrap Up WIIFM CBS Users - Early Adopter Partners WIIFM Wrap Up WIIFM CBS Implementation Partners WIIFM Wrap Up CC - 44 Help - User Clarity Section [S21] CBS Strategies Advanced Rostering Processses User Support Directory User Support Directory User Guide Posts User Tutorials CBS - Components What is CBS? Business Planning & Records Results from Productivity Rostering - Save Time & Cost Results from Productivity Rostering - Motivate Staff Leveraging from Satisfied People Results from Productivity Rostering - Build Revenue Enhance Your Business Functions Implementation Implementation Support Briefing Staff What are Implementation Partners? Implementation Planning Implementation Tailoring the Compass Business Suite to your Enterprise Initializing the Compass Business Suite Briefing Staff Implementation Project Management Re-engineering Business Processes Software and Business Process Implementation Software Installation Re-engineering Business Processes Key Functions of CBS - The Benefits Results from Business Planning Results from Skills Audit Results from Productivity Rostering Compass Business Suite establishes a Universal Language for Marketing for Operations for HR Sustaining a Business Culture High Staff Satisfaction Productivity Market Effectiveness Marketing-Driven Outcomes Marketing-driven Communication Marketing-driven Operational Scheduling / Staff Rostering Staff Planning Strategic & Executive Management Needs Long-range Plans Specific Communications Change Management Sustainable Cost Savings Revenue Creation Staff Retention Stakeholder Needs Clarity of Purpose Management Consistency & Accountability Improved Profitability & Stability Measurable Trends Full Audit History Staff Benefits Work Preferences Career Plans Learning Goals Cultural Consistency Performance Appraisals & Feedback Supervisory Management Needs Clarity of Intent & Rationale Consistency of Communication Easy Access to the most Pertinent Management Information Automated Rostering of Staff Performance Management CBS - Components COMPASS CAPABILITIES Capabilities - What's New? Capabilities Assessment Processes Capabilities Analysis CBS - Components Enterprise Activity Management Software What is CBS? Enterprise-wide Communications Advanced Rostering Dynamic Work Assignment Generic Business Processes Generic Organizational Process Responsibilities COMPASS CAPABILITIES Capabilities - What's New? COMPASS CAPABILITIES Capabilities Assessment Processes COMPASS CAPABILITIES Capabilities Analysis COMPASS CAPABILITIES CBS - Components COMPASS CAPABILITIES Enterprise Activity Management Software Generic Business Processes Generic Organizational Process Responsibilities About Reference Sites Currently, not available What is CBS? CC - 55 Know - Location Area Section [S33] CC - 55 Know - Perspectives Section [S3] History of Compass Business Suite About Building Compass Business Suite Stakeholder Perspectives WIIFM CBS Users - Executive Management WIIFM CBS Users - Staff WIIFM CBS Users - Other Stakeholders WIIFM CBS Users - Early Adopter Partners WIIFM CBS Implementation Partners Stakeholder Perspectives WIIFM CBS Users - Staff WIIFM CBS Users - Other Stakeholders WIIFM CBS Users - Early Adopter Partners WIIFM CBS Implementation Partners WIIFM CBS Users - Executive Management Stakeholder Perspectives WIIFM CBS Users - Other Stakeholders WIIFM CBS Users - Early Adopter Partners WIIFM CBS Implementation Partners WIIFM CBS Users - Executive Management WIIFM CBS Users - Staff Stakeholder Perspectives WIIFM CBS Users - Early Adopter Partners WIIFM CBS Implementation Partners WIIFM CBS Users - Executive Management WIIFM CBS Users - Staff WIIFM CBS Users - Other Stakeholders Stakeholder Perspectives WIIFM CBS Implementation Partners WIIFM CBS Users - Executive Management WIIFM CBS Users - Staff WIIFM CBS Users - Other Stakeholders WIIFM CBS Users - Early Adopter Partners Stakeholder Perspectives CC - 55 Know - Reference Sites Section [S20] Reference Sites and their Benefits What is a Reference Site? Reference Site Benefits Becoming a Reference Site Who can become a Reference Site? How to become a Reference Site Working together with Reference Sites Reference Site Presentations Product Updates Logistical Arrangements Reference Sites Around the World Industry Reference Sites Hospitality Healthcare Call Centers Reference Sites by Location CC - 55 Know - Technical Installation Section [S26] LAN Model Installation LAN Client Software LAN Server Software LAN Rostering Engines Software Fat vs Thin Client ASP Model Installation ASP Client Software ASP Server Software ASP Rostering Engines Software Other Installation Installation on Portables Installation on Remote Client Sites The Installation Process Installing from CD Installation with Technician Support Initialisation Adapting Seed Data Loading Seed Data Configuring the System CC - 55 Know - Technical Interfaces Section [S25] Payroll Files Flat Files Proprietary Payroll Systems Service Bureau Integrated Payroll Reports Management Reports Heads & Hours Reports Costing Reports Other Financial Data Reports Combining Information with Other Systems Identification & Access Technologies Fingerscan Technology Swipecard Technology Document Management Electronic Document Storage On Client Machine Storage CC - 55 Know - Technical Platform Section [S24] Technical Platforms Built on Oracle Runs in Windows The Linux/Unix Platforms System Requirements Client Machine Requirements Database Server Requirements Rostering Engines Server Requirements Access to Internet Modem Connection Dedicated High-Speed Connection Virtual Private Network Systems Administration Facilities & Techniques Backup & Recovery Real-time Mirroring CC - 55 Know - Technical Support Section [S27] Technical Support Installation Support Technical Support Current Technical Issues Technical Support Recent CBS Releases Technical Support Next CBS Release Technical Support Technical Training CCA's Training Facility Technical Courses Technical User Groups Compass Careers Section [S7] Culture Corporate Culture at Compass Work Environment at Compass Commercial Roles & Opportunities International Business Marketing/Sales Client Technical Support HR Consultant Management Consultant Information Technology Consultant Systems Development Apply Career Prospects Employment Prospects Career Planning at Compass Implementation Partners Section [S4] Implementation Partners & Their Benefits What are Implementation Partners? Implementation Partner Benefits Becoming an Implementation Partner Who can become an Implementation Partner? How to become an Implementation Partner Implementation Partner Training & Support Implementation Partner Start-up Courses Implementation Partner Training Product Updates Implementation Partners Around the World Implementation Partners in Australia Implementation Partners in Europe Implementation Partners in Hong Kong Implementation Partners in Singapore Implementation Partners in the U.S.A. Schaefer Associates Products Section [S15] Personal Work Tools COMPASS ISSUES COMPASS CAPABILITIES COMPASS ROSTERS Key Benefits of CBS Workbench Technology CORRIDOR OD Workbench Management Toolkit SuperMan SuperMan Plus Asset Maintenance Preventative Maintenance Scheduling Work Just-in-Time Choosing the Assignee Assignee Support Performance Assessment Training Staff Issues and Complaints Essential Safety Inspections and Repairs Essential Safety Maintenance Bureau Service Essential Safety Audit Scheduling Work, Preventative Maintenance on Assets, and Essential Safety Asset Maintenance Preventative Maintenance Scheduling Work Just-in-Time Choosing the Assignee Assignee Support Performance Assessment Training Staff Issues and Complaints Essential Safety Inspections and Repairs Essential Safety Maintenance Bureau Service Essential Safety Audit Responsibility Systems Business Planning Organization Devt Skills Audit HR Marketing Operations Productivity Rostering Roster Costing and Analysis Services Section [S16] About Us A Word from the CEO Implementation Support Implementation Planning Implementation Project Management Tailoring the Compass Business Suite to your Enterprise Initializing the Compass Business Suite Briefing Staff Re-engineering Business Processes Training Support User Briefings Management Coaching One-on-one Facilitation / Coaching Periodic Usage Reviews Training Courses Compass User Groups Training Courses Outsourcing to IBDC/Compass Sports Notification Service Scheduling Rostering Business Analysis Consulting Services HR Consultancy Organizational Development Consultancy Organizational Process Responsibilities Definition Business Process Development & Refinement Software and Business Process Implementation Corporate Planning Strategic Business Analysis Policy Development Management Practices Human Resources Practices Coaching & Mentoring Project Management Change Management Human Resources Seminars Corporate Planning & Management Consultancy IT Consultancy Technical Features Section [S23] CBS Technologies CORRIDOR CBS Profiler CBS Files SECAs CBS Engines CBS Contacts Work Scheduling Technical Platforms Built on Oracle Runs in Windows Deployment Options LAN Model Web Server Model Security Features Functional Security Data Security Your Decision Section [S17] Pricing Cost/Benefit LAN Model Web Server Model Relationship Rebates How to Buy Full Software License Purchase Full Software License Purchase - Page 2 of 2 LAN Model Rental ASP Model Rental Becoming an EAP Early Adopter Partners WIIFM CBS Users - Early Adopter Partners How do I become an EAP? Becoming a Client Who You Can Talk To Possible Relationships Spirited Response About Our Relationships
About CBS Section [S9]
About Us Section [S32]
CC - 01 Home - Entry Points Section [S28]
CC - 22 Show - Benefits Section [S10]
CC - 22 Show - Briefs Section [S14]
CC - 22 Show - Guided Tours Section [S11]
CC - 22 Show - What's In It For Me? Section [S18]
CC - 44 Help - User Clarity Section [S21]
CC - 55 Know - Location Area Section [S33]
CC - 55 Know - Perspectives Section [S3]
CC - 55 Know - Reference Sites Section [S20]
CC - 55 Know - Technical Installation Section [S26]
CC - 55 Know - Technical Interfaces Section [S25]
CC - 55 Know - Technical Platform Section [S24]
CC - 55 Know - Technical Support Section [S27]
Compass Careers Section [S7]
Implementation Partners Section [S4]
Products Section [S15]
Services Section [S16]
Technical Features Section [S23]
Your Decision Section [S17]